Support

We’re here to help!

Thank you for reaching customer support at Efficient Era!

All inquiries and questions can be sent to support@efficientera.com. Our team is based in Seattle, WA and operates during regular business hours in Pacific Standard Time.

If you’re a new user who needs assistance with setting up their account, you can contact our team or read our onboarding materials.

Frequently Asked Questions

Answer: With the tools that Efficient Era provides, you’ll be able to manage your Amazon business more efficiently and easily. We provide an easy way for you to analyze profits, send out automatic review requests, and make changes to your ad campaigns. We’re also proactive about monitoring your product listings for changes, so you don’t have to waste any more time monitoring your listings.
Answer: We support the marketplaces for the US, Canada, Mexico, UK, Germany, Italy, Spain, France, and Japan.
Answer: Absolutely, we are compliant to Amazon’s ToS. We’re additionally on Amazon’s Seller Central App Store.
Answer: As long as your business has the same MWS account for both marketplaces, you only need one Efficient Era account. If you have two separate Amazon businesses with different MWS accounts, you are free to set up more than one account with us.
Answer: Yes, you do. We offer a 14-day free trial where you can test all of our tools.
Answer: As an all-in-one tool provider, we do not charge separately for using only one feature.
Answer: You can view all our product tutorial videos on our YouTube channel. We’re working on building our video support as time goes on.